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AKHG LLC Privacy Policy

We place great importance on protecting our users' personal data. Therefore, our privacy and cookie policy on our website has been meticulously prepared to safeguard our users' information with the highest security measures. All personal information belonging to our users is used solely for the specified purposes and is not shared with third parties.

AKHG LLC Privacy Policy

Privacy Policy for AyKaya Health Group LLC

Dear Valued Users,

At AyKaya Health Group LLC, your privacy and personal data security are of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and Turkish Personal Data Protection Law No. 6698 (KVKK).

Purpose of Data Collection

We collect personal data to enhance our services and ensure your satisfaction. The purposes of data collection include:

  • Scheduling appointments and managing communication processes.

  • Providing medical services and following up on treatments.

  • Complying with legal and regulatory obligations.

  • Offering personalized services and notifications.

  • Conducting corporate analyses and improving service quality.

Types of Personal Data Collected

The types of personal data we may collect include:

  • Name, surname, and contact information (phone number, email address).

  • Identity details (such as passport or national ID numbers).

  • Medical data (test results, treatment records).

  • Financial information (billing details).

  • User behavior and preferences (website and app usage data).

Sharing of Personal Data

Your personal data may be shared with third parties under the following circumstances:

  • Business Partners: For purposes of improving service delivery and operations, we may collaborate with renowned partners such as Acıbadem Healthcare Group, Koç Healthcare, and Memorial Hospitals Group.

  • Service Providers: Data may be shared with service providers responsible for technical support, IT services, or analytics.

  • Legal Obligations: When required by law, data may be shared with public authorities or courts.

Data Security Measures

We implement robust security measures to protect your personal data, including:

  • Data encryption during transfer and storage.

  • Secure access controls to limit unauthorized access.

  • Regular security audits and compliance checks.

Your Rights as a Data Subject

Under GDPR and KVKK, you have the following rights regarding your personal data:

  • Access your personal data and request information about how it is processed.

  • Request corrections to incorrect or incomplete data.

  • Request deletion or anonymization of your data, subject to legal conditions.

  • Object to the processing of your data under certain circumstances.

  • Request data portability to another data controller.

How to Exercise Your Rights

To exercise your rights or request more information about how your personal data is handled, please contact us via the following channels:

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be communicated to you through our website or other appropriate means.

Thank You for Trusting Us

We are committed to protecting your personal data and providing you with a secure and transparent experience. Thank you for choosing AyKaya Health Group LLC for your healthcare needs.

Sincerely, AyKaya Health Group LLC

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